TERMS AND CONDITIONS

 
Terms and Conditions of Sale are subject to change from time to time and you are advised to check this site frequently for any updates.
 
TERMS & CONDITIONS OF SALE


These terms and conditions of sale, together with any documents referred to herein, are the sole and complete agreement (“Agreement”) between True Aroma  (collectively, “Seller”) and you, the person or entity ordering Products from Seller (“Buyer”), respecting your purchase of the Products and supersede all prior oral and written understandings. As used in this Agreement, “Products” shall refer to any product available through the True Aroma website.

Unless otherwise expressly agreed by Seller in writing, any different or additional terms and conditions proposed by Buyer are hereby objected to and rejected and shall be of no effect. Neither Seller’s delivery of the Products nor any other action at any time on the part of Seller shall constitute acceptance of such additional or different terms. Buyer shall be bound by all of the terms of this Agreement when Buyer accepts this Agreement by any statement, act or course of conduct which constitutes acceptance under applicable law, including failure to object in writing hereto within a reasonable time and acceptance of delivery of the Products.

PRICING:

True Aroma reserves the right to update Product prices at any time, for any reason. While we strive to maintain accurate and timely price information, we are not ultimately responsible for errors, omissions or otherwise inaccurate prices on the website. The final amount of money due per order is always determined at checkout time, not during shopping cart selection. For example, customers may put Products into the shopping cart during a sale, but may choose to postpone their final checkout until later. The customer is always responsible for the most recent Product price, even if their selected Products are no longer on sale at checkout time. The customer, likewise, assumes responsibility for any missed discounts, for any reason, due to price changes that may occur between Product selection and final checkout, whatever that duration may be.

Unless otherwise specified by Seller, prices are in United States currency. Price quotations are subject to change without notice. The purchase price does not include and the Buyer shall pay all (a) delivery, freight and associated charges, (b) insurance, and (c) any and all sales or similar taxes, charges or levies imposed on or in connection with the sale or use of Products. Any such additional charges shall be set forth as part of the final price at time of final checkout.

Special pricing and offers are good only while supplies last. No rainchecks or substitutions unless otherwise stated.

SHIPMENT, DELIVERY AND TERMS OF ACCEPTANCE:

Orders are subject to stock availability. Any delivery dates are estimates only based on prevailing conditions and Seller’s failure to meet the same shall not be deemed a breach of this Agreement. Seller will package the Products for shipment in accordance with its standard practices. All shipments shall be delivered by Seller to the Buyer’s designated point of delivery at the Buyer’s expense.

FORCE MAJEURE:

Seller shall not be liable to Buyer for any delay or failure of delivery or of any other performance caused in whole or in part by any contingency beyond Seller’s reasonable control, including, without limitation, acts of any government or any agency or subdivisions thereof or shortage of or inability to secure labor, fuel, energy, raw materials, supplies or machinery at reasonable prices or from regular sources.

INSPECTION AND ACCEPTANCE:

Buyer shall inspect all shipments upon arrival and shall notify Seller in writing of any failure to conform to the order or to the terms of this Agreement, which are reasonably discoverable within seven (7) days upon arrival.

RETURNS:

Products may not be returned to Seller unless Seller consents in writing (acting in Seller’s sole and exclusive discretion) and assigns a return authorization number. Any unauthorized returns or shipping containers which do not bear a return authorization number will be returned to the Buyer at the Buyer’s expense. Return shipments must be prepaid, insured, and shipped at the Buyer’s expense. Returned merchandise must be in its original sealed cartons. All returned merchandise must be in salable condition to qualify for credit. All returns will be subject to inspection prior to receipt and credit once the product arrives at the Seller’s facility. No special products, non-stocked products, custom-made products, outdated or modified versions of cataloged Seller stocking items may be returned by the buyer. Except for products considered by Seller to be defective in workmanship or materials, all returns will be subject to a minimum 25% handling and inspection charge, and a deduction be made for freight expense of the original shipment. Merchandise accepted for return must be shipped prepaid to the destination specified by Seller.

DISCLAIMER OF WARRANTIES:

SELLER PROVIDES PRODUCTS AS-IS AND MAKES NO OTHER REPRESENTATIONS OR WARRANTIES, EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PARTICULAR PURPOSE, THEIR MERCHANTABILITY, THEIR QUALITY, THEIR NONINFRINGEMENT, OR OTHERWISE.

LIMITATION OF REMEDIES:

SELLER SHALL NOT BE LIABLE FOR ANY SPECIAL, COMPENSATORY, INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT WITHOUT LIMITATION, DAMAGES RESULTING FROM LOSS OF USE, PROFITS, BUSINESS OR GOODWILL WHETHER OR NOT SELLER HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. SELLER IS ONLY BOUND TO THE WARRANTY DESCRIBED IN SUBPARAGRAPH A ABOVE. NO OTHER WARRANTY OR GUARANTEE GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO ANY PRODUCT SHALL BIND SELLER. UNDER NO CIRCUMSTANCES SHALL SELLER’S LIABILITY WITH REGARD TO THE SALE OR USE OF ANY PRODUCT EXCEED THE PURCHASE PRICE PAID BY BUYER FOR THE PRODUCT IN QUESTION. BUYER AGREES THAT, UNLESS OTHERWISE SPECIFIED IN THIS AGREEMENT, ANY ACTION BY BUYER, REGARDLESS OF FORM, ARISING OUT OF THIS AGREEMENT OR THE SALE OF THE PRODUCTS MUST BE BROUGHT WITHIN ONE YEAR AFTER THE DATE ON WHICH THE PRODUCTS IN QUESTION WERE DELIVERED TO BUYER OR THE DATE ON WHICH THE EVENT GIVING RISE TO THE ACTION OCCURRED, WHICHEVER IS EARLIER.

GENERAL PROVISIONS:

     Applicable Law. The validity, performance and construction of this Agreement shall be governed by the laws of the State of New Jersery, without regard to conflict of laws principles.

     Assignment. Buyer shall not assign or delegate any or all of its rights or obligations under this Agreement without the prior written consent of Seller, and any attempt to do so shall be null and void and constitute a material breach.

     Independent Parties. Seller and Buyer are independent parties and nothing in this Agreement shall make either party an agent, partner, joint venturer, or legal representative of the other. No party shall hold itself out contrary to the terms of this Section and no party shall become liable by any representation, act or omission of the other contrary to the provisions hereof.

     No Third Party Rights. This Agreement is for the sole and exclusive benefit of the parties hereto and their permitted successors and assigns. Nothing expressed or referred to in this Agreement will be construed to give any other person any legal or equitable right, remedy or claim under or with respect this Agreement.

     Exclusive Jurisdiction. The state and federal courts of the State of Ohio shall have exclusive jurisdiction over any lawsuit or other legal proceeding arising out of this Agreement or relating to the Products. Seller and Buyer hereby consent to the jurisdiction of such courts.

     Modification and Waiver. No addition to or modification of this Agreement shall be binding upon Seller, and Seller shall not be deemed to have waived any provision of this Agreement, except pursuant to a written document signed by a duly authorized officer of Seller. Any party’s failure to take advantage of any default or breach of these Terms and Conditions by the other party shall not be, and not be construed to be, a waiver of said default, or waiver of any covenant, promise, term or condition on the part of said party to be kept and performed. A waiver of a particular default or breach shall not be deemed to be a waiver of the same or any other subsequent default or breach.

     Severability. If any provision of this Agreement is held to be unenforceable by final order of any court of competent jurisdiction, that provision shall be severed from this Agreement, and shall not affect the interpretation or enforceability of the remaining provisions of this Agreement. The remaining provisions of this Agreement shall remain in full force and effect unimpaired by the holding of the court.

     Debt Disputes. Checks or payments, whether full or partial, received from or for the account of Buyer, regardless of writings, legends or notations upon such checks or payments, or regardless of other writings, statements or documents, shall be applied by Seller against the amount owing by Buyer with full reservation of all of Seller’s rights and without an accord and satisfaction of Buyer's liability.

     Headings. The headings contained in these items and conditions are for convenience only and do not in any way interpret, limit or amplify the scope, extent or intent of any of the provisions.

     Amendments. Seller may amend this Agreement from time to time acting in its sole and exclusive discretion and the terms of this Agreement (as amended) that are in effect as of the date of Seller’s acceptance of an order of Products shall apply to such order. Buyer hereby accepts all such amendments.

     Changes in Product Design or Manufacture. Seller shall have the right to change, discontinue or modify the design and construction of any of its products and to substitute material equal to or superior to that originally specified.

 Disclaimer

The information in this document is obtained from current and reliable sources but makes no representation as to its comprehensiveness or accuracy. Nothing contained herein should be considered as a recommendation or warranty by True Aroma LLC. as to the fitness/suitability for any use. NDA Inc. also makes no representation as to the reliability, accuracy, completeness, and probable results of all described products and information, materials, content, or links provided. The information may be modified or updated at any time with no notice provided.

The certifications, statements, and product descriptions shown on this website are strictly for information purposes only. True Aroma LLC. shall not be responsible for any damages, injury, or losses resulting from use of or reliance upon this information. The user of the product is solely responsible for compliance with all applicable local, state, federal, or international laws and regulations related to the use of the product, including the intellectual property rights of third parties.

Customers may purchase products from True Aroma LLC. only with the clear understanding that all products must be used at their own discretion and only after referring to the Material Safety Data Sheets (MSDS) and all other relevant technical information specific to the product. True Aroma LLC. shall not be held responsible for any damages, losses, costs, or any adverse physical effects (including injury or bodily harm) arising out of, directly or indirectly, the use of NDA Inc. products or services.

At buyer's request, True Aroma LLC. may, at its own discretion, supply technical assistance and information with respect to products. True Aroma LLC. makes no warranties of any kind or nature – expressed or implied – including any implied warranty of merchantability or fitness for any particular purpose, with respect to technical assistance or information provided by True Aroma LLC. or its personnel. Any suggestions by True Aroma LLC. regarding use, selection, application, or suitability of the products shall not be construed as an express warranty, unless specifically designated as such in writing and signed by an officer or other authorized representative of True Aroma LLC.

Further, True Aroma LLC. is not responsible for the comments made in the customer reviews, nor for any consequence arising out of the use of products in ways not suitable to their purpose (for example, fragrance oils in toothpaste; bath salts in metal containers; additives used in larger amounts than recommended).

As with any manufacturing process, True Aroma LLC. strongly recommends small lab scale testing for evaluation purposes, prior to full commercial manufacturing. As the ordinary or otherwise use(s) of this product is outside the control of True Aroma LLC., no representation or warranty – expressed or implied – is made as to the effect(s) of such use(s) (including damage or injury) or the results obtained. By purchasing any product or making use of any service offered by this website, you agree that the full responsibility of testing all raw materials and products to ensure safety or regulatory standards are met prior to full-scale manufacturing or mass production lies with you. Under no circumstances shall New Directions Aromatics be held responsible for damages or losses of any kind arising from the Customer's failure to do lab scale testing prior to commercial manufacturing and/or failing to do independent analysis and testing of all materials purchased from New Directions Aromatics, including to determine suitability for use and ensure conformance to all regulatory requirements and statutes.

The liability of True Aroma LLC. is limited to the value of the goods and does not include any consequential loss. True Aroma LLC. shall not in any event be liable for incidental, consequential or special damages of any kind resulting from any use or failure of the products, even if True Aroma LLC. has been advised of the possibility of such damage including, without limitation, liability for loss of use, loss of work in progress, down time, loss of revenue or profits, failure to realize savings, loss of products of buyer or other use or any liability of buyer to a third party on account of such loss, or for any labor or any other expense, damage or loss occasioned by such product including personal injury or property damage.

Please note, the International Federation of Aromatherapists do not recommend that Essential Oils be taken internally, unless under the supervision of a Medical Doctor, who is also qualified in clinical Aromatherapy. In addition, Essential Oils must be properly diluted before use, in order to avoid any damages to property or adverse physical effects (including injury or bodily harm).

By agreeing unconditionally to all of the terms, conditions, policies, and disclaimers at the Check Out process, the Customer agrees to indemnify New Directions Aromatics from claims, losses, or damages of any kind related to the products purchased.